FAQs

Reading the frequently asked questions on our website can provide valuable insights to our prospective clients, in helping to make informed decisions on the best course of action for the client’s pest control needs. The FAQs not only address common questions but clarify our procedures, ensuring prospective customers understand the steps involved and to have confidence in the pest control and pest proofing services we deliver.

FAQs

What process do you follow in carrying out your treatments?
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An experienced, qualified to RSPH Level 2 pest control technician will attend your property by appointment. On arrival they will inspect and identify the scale and type of problem and treat your premises accordingly to achieve rapid results. The same technician will manage your pest problem from start to finish. Supplying risk assessments and safety data if applicable.
Do you give free quotes? Do you charge call out fees?
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We do not charge call out fees, no matter what day of the week or time you need us. We will quote free and without obligation on the first phone call /contact. There are no hidden fees you know what you’re paying at the outset.
Do you use pesticides?
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Yes, effective pest control is reliant on powerful substances achieving fast “knock down” of pests. These products are only available to industry experts, we do not use less effective store bought products.
What is a Service Plan?
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A service plan otherwise known as a service contract is available to commercial clients. Periodic preventative pest control maintenance is carried out on a business’s internal facilities and external perimeter. The extent of which is determined by the requirements of the client and the pest threats. We provide documentation detailing the inspections, control measures and actions taken. Allowing the business to protect and demonstrate their commitment to the health & welfare of their customers and employees.
Can you treat my cats for fleas?
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We cannot treat cats for fleas, this is outside our area of expertise and the chemicals are unsuitable. It is important however that you seek veterinary advice and appropriate treatment for your animals to prevent re-infestation of your home and soft furnishings.
I have a problem with silverfish but cannot see any mention on your website, can you help?
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Yes, we can, we eradicate without exception all and every Pest Species found in the UK